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Every visit, documented

This is what you get after every visit.

We call it a photo report, timestamped photos of the tasks we completed, who did them, and how long it took. What we did, and the proof it got done.

What the photo report is, and isn't

Our crew handles non-licensed maintenance work, filter changes, cleaning, web and nest knockdown, light upkeep. They report on the tasks they completed. They do not give opinions on your HVAC unit, roof, foundation, or electrical panel, that is licensed-trade work, and it routes to the right specialist. The photo report keeps things clear: it shows what we did, not guesses about the rest of your home. More on how we work →

A real example

Here's one from a May visit.

Sample photo report
Founder #7 of 50 · Sarah Chen · Stone Oak · Member since Mar 2026

Pre-summer Prep · May 13, 2026

M
D
Crew: Marcus + Diana
9:30 AM – 10:52 AM · 1 hr 22 minReport #HW-2026-0513-SAMPLE
Date
May 13, 2026Wednesday
Window
9:30 – 11:00 AMarrived on time
Named purpose
Pre-summer Prepvisit 3 of 6
Plan covered
AirCare + OutsideCareHousewell Complete $119/mo
What we did
  • 9:42 AMChanged master HVAC return filter (MERV 11, 16x25x1)
  • 9:48 AMBagged + labeled old filter for proper disposal
  • 10:04 AMKnocked down cobwebs · NE corner soffit + entryway eave
  • 10:18 AMRinsed entry walkway
  • 10:31 AMReset GFCI · garage outlet Helper request
  • 10:42 AMTightened loose towel bar · hall bath Helper request
  • 10:55 AMSwept walk-up · west side
  • 11:04 AMUploaded the photo report to your portal
Photos · timestamped on capture
Helper time used: 14 of 30 min · 2 tasks completed
GFCI reset · towel bar tightened
A heads-up (spoken, not part of the report)

Marcus pointed out lint building up around the dryer vent. Just a heads-up, not part of the report. Your AirCare plan already includes an annual dryer-vent cleaning, and you can schedule a Housewell Pros dryer-vent deep clean anytime.

What this report does not cover: We report only the tasks we completed. We do not give opinions on the state of any system or surface in your home, that's licensed-trade work, and it routes to the right specialist.

Delivered via text + emailAvailable in your portal foreverDownload as PDF
Print or save this sample as a PDF →
Other report types

Same format, every kind of visit.

Maintenance visits, Housewell Pros services, and the licensed work we route to Pro Network partners, all documented the same way, all saved in your portal.

Why this matters

Three reasons we work this way.

You see the proof

Every visit produces a photo report. Nothing to take on faith, if we did the task, the timestamped photo is in your portal.

We stay in our lane

We report what we did, not opinions about the rest of your home. Sticking to the tasks we actually perform keeps the work honest and your pricing fair.

A record you can use

Timestamped photos give you documentation for warranty claims and home insurance, a clear record of filter changes and routine maintenance over time.

Become a member. Get a photo report after every visit.

We're starting in Stone Oak, 78261. The first 50 households get their first month free. Your first photo report lands in your portal after your first scheduled visit.

Claim a founding spot · 49 of 50 remainOr just book a one-time Pros service →Already a member? See your own photo reports →
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